GCSLogo
  • PHILOSOPHY

  • THE ESCALATOR EFFECT

  • SERVICES

  • TESTIMONIALS

  • TEAM

  • CONTACT

  • BLOG

  • More

    • All Posts
    • SPECS
    • General
    • Leadership
    • Strategy
    Search
    Dr. Neil Goldman
    • Mar 31
    • 2 min

    Tapping into the Three Sources of Motivation

    You can exponentially improve employee engagement by sharing the big picture, and helping each team member to understand their vital role...

    0 views0 comments
    Dr. Neil Goldman
    • Mar 15
    • 3 min

    Purpose … Flash … Light.

    How does your credit union stay relevant? How do you create distinction? How can you separate from the competition? A simple...

    12 views0 comments
    Dr. Neil Goldman
    • Feb 23
    • 7 min

    The "SPECS" Model: Overview

    How to design the ultimate consumer experience beyond price. These five components are designed to be a leader’s guide to simplify and...

    0 views0 comments
    Dr. Heather Backstrom, Consultant and Executive Coach
    • Feb 18
    • 3 min

    Three Essential Coaching Skills For Managers

    On any given day, the demands that managers face are enormous. Not only do they have to manage up to senior leaders; they have to manage...

    2 views0 comments
    Dr. Neil Goldman
    • Jan 29
    • 7 min

    CU Relationship Pricing - Problems over Profits?

    In the early 2000s, Goldman Consulting & Strategy (GCS), Inc. conducted numerous focus groups and research programs testing various...

    34 views0 comments
    Dr. Neil Goldman
    • Jan 28
    • 4 min

    2021: One Size Does NOT Fit All

    It’s 2021. It’s time for focus, and a question for every leader in the industry. What would happen if we stopped trying to be everything...

    53 views0 comments
    Dr. Neil Goldman
    • May 16, 2020
    • 3 min

    "SPECS" MODEL: SPEED

    How to design the ultimate consumer experience beyond price. Consumer expectations continue to evolve. Credit unions must evolve with...

    4 views0 comments
    Dr. Neil Goldman
    • May 15, 2020
    • 4 min

    "SPECS" MODEL: PERSONALIZATION

    How to design the ultimate consumer experience beyond price. This is the second in a series of five articles regarding the SPECS model...

    3 views0 comments
    Dr. Neil Goldman
    • May 14, 2020
    • 3 min

    "SPECS" MODEL: EASE

    How to design the ultimate consumer experience beyond price. To keep it short and sweet, we’ve created a series of articles to describe...

    2 views0 comments
    Dr. Neil Goldman
    • May 13, 2020
    • 4 min

    "SPECS" MODEL: CONTROL

    How to design the ultimate consumer experience beyond price. We’ve created a series of articles to describe each one of the components of...

    5 views0 comments
    Dr. Neil Goldman
    • May 12, 2020
    • 4 min

    "SPECS" MODEL: SECURITY

    How to design the ultimate consumer experience beyond price. SPECS is a business model designed as a guide to fueling organizational...

    7 views0 comments
    Dr. Neil Goldman
    • Jan 26, 2020
    • 6 min

    It's Time to Disrupt Your CU's Maintenance Mindset.

    How can we recognize, reward and further engage our most valued, targeted members? A credit union client of ours recently sought to...

    19 views0 comments
    GCSLogo
    • PHILOSOPHY

    • THE ESCALATOR EFFECT

    • SERVICES

    • TESTIMONIALS

    • TEAM

    • CONTACT

    • BLOG

    • More

      • Twitter - Black Circle
      • LinkedIn - Black Circle

      © 2020 by GCS