WHAT OUR CLIENTS SAY

GCS has served hundreds of businesses and organizations internationally. We are proud of the commitment we make to our clients' success and the results we deliver. At GCS, facilitating positive change is more than our driving purpose, it's our passion.

"We continue to count on GCS for their expertise and valuable insights beyond a normal scope of work."

Randy Schultz, Strum

I have had the distinct honor to have worked with Neil on multiple projects over the past 20 years. His clarity in defining success and ability to keep complicated concepts simple made me a better CEO. The Escalator Effect keeps you looking forward and moving upward. I encourage you to take the first step by reading this book. Enjoy the process as the results are remarkable.

Diana Dykstra
President, California & Nevada CU Leagues

​I've worked with Dr. Goldman in a number of capacities: as a facilitator for one of my professional organizations then again at my own credit union. There are many facilitators, but few provide actionable results. Neil is not only one of the most intelligent professionals I know, but he leaves you with real, tangible, and meaningful deliverables that you can implement today. Neil provided the framework for our corporate scorecard which has provided focus in our operations and allowed us to keep a constant pulse check on the performance of our organization. His delivery is effective, easily understood by volunteer board members, and relevant. His focus on clarity has helped our organization tremendously. And, it doesn't hurt that he's one of the most personable and humble folks around.

MIA PEREZ
Chief Administrative Officer, Louisiana Federal Credit Union

Neil provides an easy to understand process for developing a strategy to move your organization forward. As the new CEO of a 65-year-old organization which didn’t have focus or distinction, Neil was able to help me and the team define a new direction.  Since working with GCS, the organization has grown by over 50% in under five years. What’s more important is that all stakeholders (employees, management and the Board of Directors) are finally on the same page.

Brian Dorcy
President / CEO, Excite Credit Union

What an honor to have the opportunity to cite Dr. Neil Goldman as not only one of the most dedicated, hard-working and respected business partners and industry  advocates I know, but also one I count as a trusted friend. Neil’s interaction  with clients, colleagues and organization leaders frequently reminds me of  the catch phrase “what you see is what you get.” His role as an honest advisor,  combined with their professionalism and drive to always go the extra mile is why we continue to count on GCS for their expertise and valuable insights beyond  a normal scope of work. Enthusiasm, a good dose of adrenaline, vision and  keen business sense…teamed with his own brand of humor and way to always  leave you smiling – is why you won’t find a better person to work with than Neil  Goldman…someone I consider a true friend in both my personal and professional life.

RANDY SHULTZ
VP Marketing, Strum

Dr. Neil is perhaps the best consultant that I as an HR senior leader have had the pleasure and honor of partnering with. Neil emulates the principles of The Escalator Effect: listening and instilling inspiration into the core of the organization's foundation. The process helps to build,
or in many cases, rebuild, trust and collaboration even amongst the most fragmented of teams. His motive is simple: for all to be a part of continued success and forward momentum. The practices within The Escalator Effect helped the organization in countless positive ways.

Laura apperson, mshr
Director of HR / OD, United States Appellate Court 9th District

Neil Goldman possesses the rare talent of building high functioning teams. His ability to ensure everyone has a voice in a group dynamic creates better dialogue and an environment where each person feels empowered and confident to express their opinions and share ideas. I recommend Neil’s work to anyone interested in deconstructing corporate echo chambers of agreement, and looking instead to build real trust and stronger teams.

DOUG CHAMBERS
President / CEO, ISUCU

Dr. Goldman combines his expertise in organizational leadership and change with purposeful storytelling to inspire thoughtful, vision-focused, and compassionate leaders. The Escalator Effect engages leaders through four essential steps along a practical, strategic, and thought-provoking path. The Escalator Model provides a playbook for any organization seeking continuous improvement and ongoing success through a growth mindset and adaptability.

Dr. BLAKE SILVERS
Superintendent of Schools, Wiseburn Unified School District

​I have worked with Neil for 9 years and I cannot praise his work enough. In addition to being a great strategist, he has helped our credit union to make the right decisions with regard to our member programs many times by his insightful surveying and focus group techniques. Plus, he is a funny and intelligent guy who works with his clients to go beyond the status quo -- with the results being programs that succeed!

MANNY PADILLA
VP of Marketing at Los Angeles Police Federal Credit Union

​East County Schools Federal Credit Union (formerly Grossmont Schools FCU) has engaged Dr. Goldman on a variety of consulting projects including Strategic Planning (2 years), Marketing, Member Surveys, and Focus Groups. 

Dr. Goldman has always exceeded our expectations and has represented our credit union (re: Focus Groups) in a professional and personable manner. Our board, staff and members love his style and work ethic. 

I would highly recommend Dr. Goldman for any strategic Planning, Member Service and Marketing consulting needs that you may have. 

STEVEN DEVAN
President & CEO, Grossmont Schools Federal Credit Union

I highly recommend Neil as a consultant. He is always well prepared, informative and does a great job making people think outside the box. He is energetic and thorough. We have used Neil on several occasions for strategic planning, focus groups and a blue ocean strategy session. Neil always exceeds our expectations. 

ROBIN LENTZ
CEO, Cabrillo Credit Union

​Our organization has worked with Neil Goldman on several occasions to conduct extensive research. It is an absolute pleasure working with Neil. He is brilliant, extremely thorough and highly professional.

TED HUNTINGTON
AVP of Marketing, AltaOne Credit Union

​Neil brings an amazing sense of passion, skill and knowledge to everything he does.  As a presenter, he knows how to connect with an audience and engage them into  a robust conversation. As a businessperson, he understands the value of  creating and nurturing trusting relationships and bring unique value to the  table. As a friend, he know how to lift you up and make you and your ideas seem  relevant and important. Any way you engage Neil you will get a great spirit,  great attitude, great value and will walk away a better person.

RICH JONES
President, Leading2Leadership

​Neil has unmatched expertise in research, with particularly deep experience and insights into the credit union industry. Many of my clients have worked with Neil, as well, which speaks to his noted reputation as a go-to guy for research and consulting. I'd definitely recommend Neil for research, management consulting and strategic planning.

JEFF STEPHENS
CEO, Creative Brand Communications

​Our company has enjoyed a 10 year relationship with Neil and his firm. Neil is a true professional that marries strong analytics and creative insight with a warm and engaging style. I've met few people like Neil in my professional career and would heartily recommend him as a researcher, consultant, and business coach.

MARK DEBELLIS
President, PSB

I highly recommend Neil Goldman and his company. His work is outstanding and he is always insightful with expert advice. He’s easy to work with; and more importantly, gets the job done on time and on budget.

EVAN HITCHCOCK
Marketing Manager, E-Central CU

Smart and funny...what more could a client ask for? Working with Neil is a pleasure. A true expert in his field but with the added bonus of being a really nice guy. You won't be disappointed if you hire him.

KRISTIN DOVE
VP, Marketing, Pacific Services CU

​I enthusiastically endorse Dr. Goldman to any organization looking for an enthusiastic, thoughtful and engaging partner for their research endeavors. Dr. Goldman provided timely, professional and spot-on support for the credit union’s re-branding and expansion efforts. This included surveys, branch intercepts, and member/prospect focus groups. The analysis and recommendations were well developed and his ongoing advice and observations were critical to the success of these initiatives. You will enjoy working with Dr. Goldman – a bright, smart, caring professional and also an all-around incredibly great guy.

STEVE LEVIN
VP Marketing, NIH Federal Credit Union