Our Team


Our diverse range of specialists enables us to provide our clients
with far-reaching expertise and solutions that work.


Dr. Neil Goldman

Neil founded Goldman Consulting & Strategy (GCS, Inc.) — an organizational development and perceptual research firm — in 2002 with a clear purpose: to help leaders make better decisions, and to help individuals and organizations facilitate positive change.  Neil is a consultant, a strategist, a researcher, a teacher, and a motivator.  To date, Neil has collaborated with over 400 clients, and in 49 states nationwide.  Through strategic planning, research services, workshops and consulting, Neil and the GCS team provide insights and information for better decisions and better leadership.

Neil is a school board member, an instructor at numerous colleges and also Western CUNA Management School.  He has served as Master of Ceremonies for over 20 national conferences, and has personally conducted focus groups with over 4000 consumers.  Neil is also a former president and owner of Member Research, serving financial institutions since 1988. 


Neil holds a doctorate degree in Organizational Leadership, an MBA with a marketing emphasis, and a BA in Communications.  Through foundational models developed in 25+ years of consulting and his doctoral work, Neil provides tools to assess and develop focus and success.  One such example is the Escalator Model© highlighted throughout this site.   Neil’s continuing objective is to turn research into results, and information into action. And for all engaged to have fun in the process.

Ed.D., MBA Senior Partner, Goldman Consulting & Strategy, Inc.

Lara Mills-Knuth

Lara is responsible for the day-to-day management of multiple market research projects, primarily focused on financial institutions.  Lara ensures that each project is resourced and implemented correctly, on budget, on time, and to our clients' satisfaction.  Lara’s background includes 25 years in administration; including: project management, survey design and implementation, human resources management, accounting, statistical reporting, training, and meeting and event planning.  She also has a background in mediation and social services.  Lara is a highly organized individual who is driven by providing impeccable customer service with quality outcomes.   Lara is based in Northern Arizona where she spends her free time exploring the outdoors with her family, raising chickens and traveling.

Lara is currently enrolled at Northern Arizona University where she is working on her Bachelor's Degree in Humanities.

Project Manager

Jennifer McGrath

Jennifer is Senior Research Manager for GCS.  She brings more than 25 years experience in marketing, lending, operations and management, with specialization in the financial services industry.  Jen leads our research analysis team for qualitative and quantitative studies, serves as senior report writer, and also assists in focus group facilitation.


Jennifer’s background includes multiple management positions in credit unions in both California and Pennsylvania. With her background, Jennifer has the ability and expertise to provide insight and advice and guide our clients to accomplish their mission and achieve their strategic goals.


Jennifer is a graduate of the University of Delaware and Western CUNA Management School.  Free time hobbies include cooking, photography and traveling. She enjoys life in the Lehigh Valley in PA with her husband and three daughters.

Senior Research Manager

Marylou Tyler

Marylou is a programmer, analyst, and consultant, who has created research analytics for numerous industries for more than 25 years.  


She is a best selling author of two books,  and was nominated for 20 Women to Watch in Sales Lead Management in 2016.  


Marylou leads GCS’ quantitative research team, with more than 20 years in statistical research programming.


She lives primarily in Des Moines, IA, but also maintains a home in Huntington Beach, CA.

Chief Research Analyst

Leeandra Loeschner

Leeandra provides general administrative support to the GCS Team.  Leeandra’s primary role is that of proofer/editor.  She ensures that survey report data and verbiage is accurate and easily understood. Leeandra’s background includes: Bank branch management, mortgage lending and marketing, process and policy implementation, training and team development. Leeandra is highly organized with excellent attention to detail. She is customer service oriented and thrives on finding new and innovative ways to streamline processes.  


Leeandra holds a business degree from Northern Arizona University.  She resides in Sparks, Nevada with her husband and her dog. In her spare time, she enjoys day trips to Lake Tahoe, spending time with family, and being outdoors.  


Administrative Support

Lua Faicz

Lua was born and raised in the Philippines. Lua’s background includes administrative support and quality assurance roles for various companies such as: call centers, real estate, education services, publishing and of course, financial services. Lua is our data entry guru at GCS.  She is married, has one boy and enjoys do-it-yourself craft projects, home decorating, road trips, karaoke and family bonding activities.

Data Entry Extraordinaire

Please reload

© 2016 Goldman Consulting & Strategy (GCS), Inc.